Page 4 - MidWeek Windward - May 5, 2021

4 MAY 5, 2021
Entrepreneur Combines Love Of Tech
FROM PAGE 1
And Business
common repairs, for example, iPhone, Samsung and Google screens or batteries,” he says.
“When the problem is a bit difficult to assess over the phone — software issues, for example — then it is best to let us see the device. No appointments are necessary, but if you book an appoint- ment, our system will re- serve your repair parts. This can be done through our website (ubreakifix.com). Walk-ins are great, too.”
The ubreakifix team (left) will tackle most electronic repairs — just ask. ANTHONY CONSILLIO PHOTOS
Not surprisingly, the most common repair Galeano’s team works on are mobile phones.
Even if it’s a repair that you’re not sure they’ll take, it doesn’t hurt to inquire.
He also notes that manag- ing expectations is important. As much as one may want to be able to fix something, it just may not be possible.
“We call this the beyond economical repair, and we sleep better at night when the customer is fully informed.”
Galeano’s Naval career brought him to Hawai‘i 12 years ago.
open in Kailua for several rea- sons: his considerate landlord, good parking at his location (26 Ho‘ola‘i St. Ste. 400) and the fact that Windward O‘ahu was “underserved in electron- ic repair.”
“We are also the Samsung and Google authorized re- pair center, so we’ve fixed thousands of cell phones,” he adds. “Tablets and laptops are common, too. We see quite a
“As a rule, if we can’t fix it, we don’t charge,” he empha- sizes. “We also do not charge for diagnostics or repairs that do not resolve the customer’s issue. If we recognize that
“Sometimes, part availabil- ity is a factor,” he explains,
Making things convenient for the customer is a top priority.
“I’ll be calling O‘ahu home for the rest of my life, especially because my wife and two young girls love it
“Besides, Kailua is an icon- ic beauty of a city — who wouldn’t want to work here?”
bit of liquid-damaged devic- es, as well. Our success rate is pretty good with these!”
a repair is best handled by someone who has a particular repair specialty, we’ll call on our business network for addi- tional support.”
adding that sometimes the repair cost is more than a re- placemnent.
can book one of our techni- cians to come to their home or office ... (and) we beat any competitor’s advertised price by $5.”
here,” he says.
He adds that he decided to
“For one, we come to you. On our website, customers
Kailua
We fix it, or it’s free!
Minimun 90 days hassle-free warranty!
If it has a power button we can help!
• Phones
• Tablets
• Computers
• Gaming Consoles
3 Options for Service:
Carry-in or We Come Curbside to You
Mail-in Repair
$10 OFF Any Device Repair!
Offer valid at any participating location. Offer expires 5/31/21
(808) 762-IFIX (4349) www.ubreakifix.com
26 Hoolai Street, Suite 400, Kailua, HI 96734
Mon - Sat: 10:00AM - 7:00PM Sun: 12:00PM - 5:00PM
Walk-ins welcomed!
Walk, bike, or roll your Way to better health
Grab your mask
Get outside
Get moving today!
And more!