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Managing Long-term Care

By Elsa P. Talavera
President and CEO of All-Island Case Management Corp.

I believe in starting “small.” This has been my guiding philosophy in growing All-Island Case Management Corp. (AICMC) from scratch.

In August 2012, my company received one of “Hawaii’s Fastest 50” small business awards from Pacific Business News, co-sponsored by First Hawaiian Bank, Kaiser Permanente’s “Thrive” and Time-Warner Cable “Business Class.” The “Fastest 50” awards are given to small business enterprises that generate a gross income of $5 million maximum in the year under review. We were ranked No. 21 among the year’s 50 winners.

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Elsa P. Talavera

I started as a professional nurse in various hospitals before owning AI-CMC, which merged with business-nurse partners Charmen Valdez and Vangie Abellada in 2010. We provide case management and care coordination of elderly individuals, who are Intermediate Facility Level of Care clients. Care services are provided at the Community Care Foster Family Home and E-Arch Care Home setting.

AI-CMC’s steady growth is thanks to the “creative acquisition” of two existing companies after 2010. The merger resulted in significant increases in staffing to provide efficient care services to the company’s growing clientele. It also vastly improved our financial status, enabling it to expand to other islands, notably Maui and Kauai.

After 15 years of service, in December 2012 Case Management Inc. merged with AI-CMC. CEO of CMI Donna Schmidt wanted to ensure the infrastructure for long-term care grew stronger to meet the growing needs of Hawaii’s aging population.

Schmidt’s expertise in psychiatric social work and our strength in medical case management constituted a perfect blend. Schmidt says, “We have to evolve to meet the challenges that face our industry: higher levels of care, increased complexity of cases, increased demand and less funding. Merging with AI-AMC was the best approach to meet these needs and build for the future.”

Schmidt adds that the long-term care and case management industries are changing dramatically, and that “AI-CMC’s goal is instrumental in meeting the community’s needs, making every Medicaid dollar go a long way in improving services while lowering costs. Everyone benefits.”

In the heart of downtown Honolulu, the AI-CMC at the Century Square Building has expanded to accommodate more staff, bringing quality health care to working people who are looking after elderly or disabled family members.

As a delegated provider for HMO Wellcare Ohana Health Plans and UHC Evercare, we continue to uphold the integrity of our company by rigorously following the Hawaii Administrative Rules of the state of Hawaii.

For more information, visit allislandcasemanagement.com.